Double Purchase – Please Refund for This Site

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  dmking99 · Member · Apr 16, 2014 at 7:11 pm

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  I paid for (Using PayPal) and downloaded the same premium Theme – Profile – twice. Once for this account and once for Mojo. I thought when I bought it for this account I would get a down load but the site was only updated with the new theme and no zip file. In Mojo I got the zip file. I need a refund for the update to this site.

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Apr 16, 2014 at 7:17 pm

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  I’m not sure I can make out what you’re saying other than that you want a refund for one of the purchases. As long as it’s less than 30 days after you made the purchase, you can get a Refund right from your Upgrades page.

  When you buy a theme, it’s only for ONE blog. If you want the theme on two blogs, you have to buy it for each of them.

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  dmking99 · Member · Apr 16, 2014 at 8:13 pm

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  Thanks for the reply Raincoaster. I was buying the theme for only one blog – my daughters. I thought I could download the Theme and then load it up on her blog.

  I check out the Upgrades page. Again, thanks.

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  dmking99 · Member · Apr 23, 2014 at 4:59 pm

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  I checked my accounts this am and don’t see where my refund has been submitted. What is the time frame for refunds?

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  dmking99 · Member · Apr 23, 2014 at 6:45 pm

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  Do you work for WP or are you asking a question?