Double Scroll Bar has appeared!

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  thepictureframers · Member · Jun 13, 2020 at 9:22 am

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  Theme: Lodestar
  URL: https://thepictureframers.co.uk/product-range/gallery-range/

  A double scroll-bar has now appeared in all pages which feature a Navigation block. Has there been a recent update to the theme and how can I solve this please? TIA

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Jun 15, 2020 at 11:49 am

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  Hi there!

  I’m not able to reproduce this on my test site. We would need some more details about this.
  It’s also a good idea to temporarily disable all plugins – if the issue disappears, try enabling them one by one and refresh the page after each change. If the issue reappears, you would find the culprit.

  Also, remember that with your plan you can access Live Chat directly via https://wordpress.com/help/contact. That way you can get help faster.

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  thepictureframers · Member · Jun 20, 2020 at 3:11 pm

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  Thank you for your reply, I have uploaded a screenshot of the issue I am having. Every page I have inserted a Navigation Block into now has a double scroll bar on the right hand side. I am using static images in the page header so maybe there is a conflict between the header and body frames, if that’s right!

  If I delete the Navigation Block the problem disappears so it’s definitely that which is causing a conflict. I have replicated this in Firefox and Chrome but mobile devices seem ok. It’s not a plugin I’ve installed as the Navigation Blocks are part of the WordPress editor?

  

  TIA. Edward

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  fstat · Staff · Jun 22, 2020 at 7:03 am

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  Hi there,

  I’m not able to see that when I visit that page (https://thepictureframers.co.uk/product-range/gilded-frames/), nor am I able to reproduce it on a test site of mine.

  Please clear your browser’s cache and try loading that page again.