Doubts about my import from tumblr

  • Unknown's avatar
    tekunalli · Member ·

    I began to import my tumblr blog yesterday night, but I shut my computer down and used the ‘clear account information’ button (as I was going to shut down my computer). Then today I came back to continue, but I also logged out of tumblr, so today I had to start anew. Anyways I clicked the import blog option and it apparently began to do it again, only that now it doesn’t say it is actually importing anything… I again clicked ‘clear account information’ to reset, because I got worried it wasn’t actually doing it, but after that when I clicked import blog again. It tells me ‘ You can only have one running import at a time. Please wait for the current one to complete. If you need any further assistance please contact support.’ So I’m not sure it’s actually importing anymore, because I clicked the reset button 2 times already… but maybe the reset is taking time, because my blog is pretty big. I don’t know, and I don’t know what to do so I can confirm it’s actually still importing even thought I clicked the reset button.

    The blog I need help with is: (visible only to logged in users)

  • staff-zara · Staff ·

    Hi there,

    I’ve reset the Tumblr importer for your site so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

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