Downgrade?

  • Unknown's avatar
    kloetzkeandmcclure · Member ·

    Hi! I currently have a premium account and would like to go back to free because we don’t use it that much. My question is what will change if anything in the appearance and function of the site and can we go back to premium if we want to later?

  • Unknown's avatar
    slantedplanet · Member ·

    Hello!

    Without seeing your site and knowing which Premium plan features you use, I would not be able to know what will change with a downgrade to the Free plan.

    I recommend that you take advantage of the Premium plan’s live chat support to connect with a Happiness Engineer who can go through your site and tell you exactly what to expect.

    For the Premium plan, live chat support is available 24/7 Monday-Friday.

    You access live support chat from your WordPress.com account or at this link:
    https://wordpress.com/help/contact

    …can we go back to premium if we want to later?

    Yes

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