Downgrade

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  tobiancharles · Member · May 16, 2021 at 11:24 am

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  I would like to switch from premium plan to personal plan.
  Would I still be able to use my custom domain for the personal plan if I do this?

  The blog I need help with is: (visible only to logged in users)

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  tobiancharles · Member · May 16, 2021 at 11:33 am

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  Hi I no longer need help with this!

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  kokkieh · Staff · May 17, 2021 at 6:57 am

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  Hi there,

  Thanks for letting us know you no longer need help.

  Just for future reference, you can reach the live chat and email support included in your plan by clicking the ? icon that appears bottom-right in the dashboard, or else via the contact form at https://wordpress.com/help/contact

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  kokkieh · Staff · May 17, 2021 at 6:59 am

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  And to answer the question, in case it can help anyone else, as long as you have any paid plan active on your site you’ll be able to continue using your custom domain.

  It’s only if you cancel your plan completely that you won’t be able to set your domain as primary on the site any more. In that case it will instead redirect people to your free WordPress.com address instead.