Downgrade Business to Personal

  • Unknown's avatar

    Hi there, I would need help to downgrade for my website/blog from Business to Personal

    https://jasminechoong.com/

    Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Firstly, Totoro would also be delighted to pose in front of a hobbit-hole, so kudos for that! I’m suitably jealous. :)

    Downgrading can be a bit tricky since it will means removing all plugins or 3rd party themes you may have installed since upgrading. In this case though it seems that you have not done any of that yet. Downgrading should not lead to any changes or cause any problems.

    I might suggest the Premium plan though, since it comes with some definite perks over the Personal Plan

    • Free access to all our Premium themes, many of which are great fit for a business-focused site (that also needs to show a bit of personality) such as yours.
    • Full access to design tools with the ability to set custom fonts, colors, use built-in style variations, and the ability to add custom CSS code for really targeted changes.
    • Live chat support (if you choose the annual billing option) which is super helpful if you are just starting out and thinking you may have lots of questions. It’s quick, friendly, and way better than the live chat you get with your cellular provider.

    Either way (Personal or Premium) downgrading is not a problem! We’ll make sure your custom domain is attached to the new plan so there is no downtime. Let us know how you would like to proceed or if you have any questions.

  • Unknown's avatar

    Hi Staff totoro, thank you for replying to my question!

    Premium sounds good, can you downgrade it to premium?

    Thank you!

  • Hey there,

    Thanks for that confirmation there!

    I’ve refunded you the difference between the plans and I’ve changed the plan on the site to the Premium plan.

    You should also see a record of the changes here: https://wordpress.com/me/purchases/billing

    Let us know if we can be of any further assistance.

  • The topic ‘Downgrade Business to Personal’ is closed to new replies.