Downgrade from Premium to Personal

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  carlaakil · Member · Jun 1, 2019 at 10:16 am

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  Hi,

  My Personal Plan was for 2 years, when I upgraded to Premium, it says that it will expire next year.

  Is it possible to downgrade to Personal and still have 2 years time until renewal?

  Thanks.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jun 1, 2019 at 2:00 pm

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  Hi carlaakil,

  Is it possible to downgrade to Personal and still have 2 years time until renewal?

  I can downgrade your existing plan to Personal and keep the original renewal date (1st June 2020). Are you happy for me to go ahead and do that? I just want to check that’s what you were expecting before making any changes :)

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  carlaakil · Member · Jun 9, 2019 at 7:31 pm

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  Yes please!

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  kokkieh · Staff · Jun 10, 2019 at 5:41 am

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  Hi there,

  I’ve restored your personal plan which you bought in December last year, which will expire on 2020-12-27.

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  schildersbedrijfhenriruiter · Member · Jun 11, 2019 at 4:50 pm

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  Hello,

  I want to downgrade from Business to Premium for next year.

  Thanks

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  supernovia · Staff · Jun 11, 2019 at 7:29 pm

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  @schildersbedrijfhenriruiter if you have a current business account, could you please reach out to support directly? Use this link while logged in as the upgrade owner:

  Contact

  Support will take a look and advise you on what will remain after downgrading to Premium.