Downgrade my plan but keep my domain

  • Unknown's avatar

    Hi,

    I am currently using “premium plan” via wordpress.com but i would like to change to wordpress.org in order to be able to have different plug-ins and edit the website in any form i want. I would like to keep my domain name but i probably would need to change my current host to other host company right?

    If this is the case, what can i do? Do i need to downgrade to “Free plan”?
    If so, how about all my video and picture that doesn’t support in free plan. will it be lost? – Is there anyway to save them?

    Lastly, if I cancel my domain name registeration now, will it be possible to use it again? (eg. via other host/domain company?) If i can use it again, how long will it take for settlement? and re-registeration?

    Really looking forward to your prompt reply!
    Thank you

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    @minjiya

    Your content will always be freely hosted at minjiya.wordpress.com.

    Your WordPress.com Premium Plan is valid through 2015-12-01, but if you’d like it removed now, I can help you with that.

    Finally, your custom domain, minjiyaaa.com, was already canceled and appears to be available for registration, once again.

    Let us know if you have any more questions :-)

  • Unknown's avatar

    @pmciano

    Instead, can i upgrade to wordpress.com Business plan?
    I know the first year gets $100 off. If i upgrade now, how much balance do i need to pay?

    Also, could you confirm that I can get another free domain if I upgrade to Business plan?

  • Unknown's avatar

    @minjiya

    It seems like you’ve already purchased the WordPress.com Business Plan and received a refund for it.

    If you have additional questions regarding this issue, please let us know.

  • Unknown's avatar

    @pmciano

    Yes, i have done that. I still had nearly 9-10months of premium plan since I upgraded from premium to business plan.

    So i guess i don’t get downgrade to premium? i realized that I’m in basic plan.

  • Unknown's avatar

    @minjiya

    I’ve added the WordPress.com Premium Plan back to your site:

    https://minjiya.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    It’s valid through 2015-12-15.

    Let us know if you have any more questions.

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