downgrade plan
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If I downgrade my plan within a month of purchase, will I be refunded?
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
The time frame to receive a refund is 96 hours for initial domain registrations. All other purchasable annual upgrades and renewals have a 14-day refund window. Purchasable monthly upgrades and renewals have a 7-day refund window. For more information on the refund policy, please visit our support page:
https://en.support.wordpress.com/manage-purchases/#refund-policy
Hope this helps. -
do we get special dispensation because you make it so impossible to find how to downgrade to a free plan?!
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@scholarlychangeworksd7041d3057 We have documentation available that explains how to downgrade your plan. You can find it here: https://wordpress.com/support/manage-purchases/#downgrade-your-plan
Since downgrading often involves aspects like custom domains, plugins, or changing the plan term (monthly versus yearly), we strongly recommend reaching out to Support so we can assist you properly with your specific needs.
I see that we assisted you with canceling your professional email upgrade via email last week. If you still require assistance with further downgrades, please feel free to respond to that email or start a new thread here on the forums. We’ll be more than happy to help you out! :)
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Hello @katherinekmhumphreys
We’re reaching out to you via email to further assist. Please be sure to check any spam inboxes that may be in place.
Many thanks.
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