Downgrade to free or cancel my subscription

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  rivercitybills · Member · Apr 17, 2020 at 12:43 pm

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  I am requesting a refund for the blog renewal of rivercitybills. I have already contacted PayPal (I used them to upgrade the blog), please refund $58 to my account ASAP. I am not sure we will need the account – so I would like to downgrade this to a free account or close it all together.

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  deancroyal · Staff · Apr 21, 2020 at 6:24 pm

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  Hi there – I see that we have processed the $58 refund to you on our side. If you need to review that or grab a refund receipt, go here: https://wordpress.com/me/billing/

  It’s now up to your bank to apply the funds back to your account. This can take several business days.

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  mselementalcoaching · Member · Apr 22, 2020 at 6:13 pm

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  DeanRoyal – I received an email notification that my subscription has been renewed and to click “here” for a receipt. But there is no receipt in my account. What’s going on??

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  staff-doublebassd · Staff · Apr 22, 2020 at 11:23 pm

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  Hey @mselementalcoaching,

  I would love to assist you, but in order to keep threads on topic and prevent the OP from receiving email notifications, I wanted to see if you could create a new post?:

  https://en.forums.wordpress.com/?new=1

  Feel free to add the modlook tag to the thread so staff can respond immediately.

  Thanks!