downgrade to free version
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downgrade from paid version to free version and issue me a refund
Self-declared URL: @scholarlychangeworks
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there,
What was the particular upgrade that you purchased? I would be happy to assist you in canceling and refunding your purchase. However, the purchased upgrade is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.
If you aren’t sure about the charge on your bank statement, you can fill out the form at wpchrg.com, and it will help you find the correct account along with what you were charged for. You can also reach out to billing support there directly.
Let me know if you have any questions.
Thanks!
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Yes. My account name is scholarlychangeworks
I keep trying to link my domain http://www.scholarly-changeworks.com, but it says that the domain is already connected with the WordPress account
my email address is (email visible only to moderators and staff) -
Hey there,
It looks like that is being connected to a site on a different account, and although that is being connected the domain, it’s pointed to GoDaddy.
Do you have access to a different WordPress.com account with a different email address, or do you control any payment methods that have been used with WordPress.com in relation to this domain?
The reason why I ask is because I see no sites created on the account that you’re communicating from us now, along with any purchases, so it’s possible in order to help, we may have to guide you through the account recovery process.
Many thanks in advance – it looks like we can make progress on this.
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