Downgrade to Premuim plan

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  donnakking · Member · Nov 14, 2023 at 4:20 pm

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  I am reaching out because I have decided to downgrade my plan to premium.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Nov 17, 2023 at 5:35 am

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  Hi there, Here’s an earlier forum Staff reply describing what happens when downgrading a business site with plugins and/or a custom theme: https://wordpress.com/forums/topic/downgrade-from-business-to-premium-6/#post-4002125

  Staff will be able to assist you with this, but you’ll need to confirm here that they can go ahead with that process. If you have other questions about it, please also post back here.

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  staff-zinnia · Staff · Nov 17, 2023 at 7:04 pm

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  Howdy –

  I can assist you with this. After reviewing the account, I noticed you canceled and refunded the monthly business plan.

  It’s important to note that a yearly hosting plan will save you 55% over the year compared to monthly payments. It will also give you higher-priority access to our support team. To add a yearly premium plan, go to My Sites – Upgrades – Plan – Premium.

  When a business plan is downgraded, it loses all the features mentioned at https://wordpress.com/support/plan-features/business-plan/. This includes any third-party themes and all plugins.

  Write back to me with any other questions! I’ll gladly answer those.