Downgrading from business to premium

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  candacejeffries · Member · Aug 1, 2018 at 5:04 pm

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  I need help downgrading my plan. Feel free to erase any plugins on my site.

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Aug 1, 2018 at 5:26 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  kokkieh · Staff · Aug 2, 2018 at 6:33 am

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  Hi there,

  To what plan do you want to downgrade?

  Besides removing any plugins you have installed, there is also a risk that some content might be lost during the process. As your site is still working properly that shouldn’t happen, but you need to know that it could.

  Once you confirm you understand this, and to which plan you want to downgrade, I can start the process for you. If you prefer, you can also get help with this via live chat:

  https://wordpress.com/help/contact