downgrading plan

• 

  electromag32 · Member · Mar 17, 2023 at 4:34 pm

  • Copy link
  • Add topic to favorites

  hello. somehow i got cut off.
  i am following up on request to downgrade electromagnyc.com from business to premium plan.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  helper-heroponriki · Member · Mar 17, 2023 at 7:15 pm

  • Copy link

  Hi there!

  It looks like our support team informed you via live chat that you were not logged into the correct WordPress.com user account in order to make those changes in billing.

  They sent an email to the email address on file for the owner of this site and its upgrades to follow up. Please check your other email for that message and respond to continue with this request.

  Thanks!

• 

  electromag32 · Member · Mar 17, 2023 at 8:05 pm

  • Copy link

  ok