Downgrading Subscription

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  robertbotha127245771529 · Member · Nov 29, 2021 at 6:59 am

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  Can you please help me downgrade from Premium to a more affordable option. I still want to use robertbotha.blog

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staartmees · Member · Nov 29, 2021 at 7:39 am

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  You can downgrade your plan yourself as described at https://wordpress.com/support/manage-purchases/#downgrade-your-plan

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  kokkieh · Staff · Nov 30, 2021 at 10:23 am

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  Hi Robert,

  The robertbotha127245771529 account you used to post here doesn’t own any sites or upgrades on WordPress.com.

  robertbotha.blog belongs to a completely different username account, and we’ll need you to first log into that account before we’ll be able to help you with this.

  If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.