Download export file

• 

  thekstearns · Member · Feb 24, 2023 at 12:16 am

  • Copy link
  • Add topic to favorites

  When I try to downoad export file I get this

  XML Parsing Error: not well-formed
  Location: file:///C:/Users/Owner/Downloads/mountainmuraltours.WordPress.2023-02-24.xml
  Line Number 5537, Column 317:
  <![CDATA[a:12:{s:8:”lossless”;b:0;s:8:”filesize”;i:5644817;s:9:”mime_type”;s:15:”video/quicktime”;s:6:”length”;i:3;s:16:”length_formatted”;s:4:”0:03″;s:5:”width”;i:1920;s:6:”height”;i:1440;s:10:”fileformat”;s:3:”mp4″;s:10:”dataformat”;s:9:”quicktime”;s:5:”codec”;s:112:”le.quicktime.still-image-time

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · Feb 24, 2023 at 10:14 am

  • Copy link

  Hi there!

  Sorry to hear that! Unfortunately, we are unable to help with this because your site is using WordPress.org and is hosted by Namecheap, a different hosting service provider. We can help with WordPress.com sites in this forum.

  There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

  If you continue to face issues, you may want to post on the WordPress.org support forum here.

  On a related note, are you trying to migrate your site somewhere? If you’re looking for a new host, you can check out WordPress.com Plans. We are a managed host that takes care of most of the technical side of things so you can focus on creating content and customizing your site to your liking.

  There are different plans available for you depending on the features you need. The WordPress.com Business plan, for example, gives you access to real-time backups, spam filtering, automated updates, and many more hosting features. The Business plan will be perfect for you if you want to migrate all your plugins and themes exactly as they are. We also have a guide here for importing your entire site to WordPress.com.

  If you’re looking to migrate your site to a new host, we’d love to help you move to WordPress.com. Feel free to let us know if there’s anything else you need and we’ll be happy to help.