Download Limits for Orders

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  stephbeggs · Member · Jun 12, 2023 at 5:41 pm

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  I need a way to reset an order’s download limit easily on wordpress. Ideally, if possible, I would love to do this with an API call using the order number or user’s email address. It would be amazing to shoot out a email with this order number the backend of wordpress handle’s all the clicking around.

  1. can you show me how to reset a order’s download limit that has been reached?
  2. can you give me any clues or tips in doing this with an api call

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jun 12, 2023 at 11:40 pm

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  Hi there,

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We are not able to do deep troubleshooting of WooCommerce here in these forums so we are not your best point of contact, but if you choose either of the priority support options offered under the eCommerce plan (chat or email) this will allow you to connect to our Woo experts so they can take a closer look and advise you.

  You can find those options by clicking the “Contact Support” button here: https://wordpress.com/help/

  Thanks!