Download stats

• 

  rogerlorton · Member · Nov 8, 2021 at 9:49 pm

  • Copy link
  • Add topic to favorites

  My download statistics have suddenly disappeared. Is there a problem?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Nov 9, 2021 at 8:04 am

  • Copy link

  Hi there,

  This is a bug with the stats page. Our developers are aware of the issue and trying to find out what’s causing it.

  I’m not able to tell you how long this will take to fix, but we’ll update this thread once we have more information.

• 

  rogerlorton · Member · Nov 9, 2021 at 8:29 am

  • Copy link

  Hi, Just checked and they are back.

  Many thanks

• 

  kokkieh · Staff · Nov 9, 2021 at 8:52 am

  • Copy link

  Thanks for letting me know :)

• 

  helper-starprancer · Member · Nov 9, 2021 at 2:56 pm

  • Copy link

  Hi There!

  Quick update on this issue, our developers are still in the process of rolling out a fix for this bug as we speak – but it looks like the change has already been deployed on your site already. Only the display of stats were affected. The data you see there now is accurate.

  I wanted to thank you for your patience while we worked on making this change, as well as the feedback you provided. It really is appreciated!