Downloading files (pdf or mp3) from Media not working
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I had .pdf and .mp3 files on my site which I setup for the user to click and download using code:
Welcome Document – a copy of your welcome email.
This worked. Now it is no longer working for some reason. I am not sure what has gone wrong.If I go to Media and click “view attachment page”, the page displays and is on the site. But if I go to the URL of the file:
(Example.pdf not being the actual name of the files, so the above link will not work)
Then an error of “Oops. That page can’t be found. It looks like nothing was found at this location. Maybe try one of the links below or a search?”
This is for all the PDF files and mp3 file, yet it doesn’t do it for the picture (jpeg) files. I think this is why they aren’t downloading now, but why can’t the page be found? What settings or thing may have changed? ;-/
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Whoops. it took my code and changed it. the code i used was
<li><strong><a href="http://fifthelementalhealing.com/wp-content/uploads/2018/02/Welcome-to-the-Healing-Support-Package.pdf">Welcome Document</a></strong> – a copy of your welcome email.</li> -
ok I don’t know how to insert the code to show you.. but it was href = “URL” basically..
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fifthelementalhealing.com is not a WordPress.com site, so we’re not able to help you with this as we have no access at all to that site’s dashboard.
Please post your question in the open source WordPress forums instead, as the users there will be better able to help you troubleshoot this.
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It is not a WordPress.com site. As you say yourself it’s hosted by GoDaddy, which means you are using the open source WordPress software maintained by the community on WordPress.org. Those are completely separate and different:
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