downtime for more than 24 hours now :(

  • Unknown's avatar
    aika030295 · Member ·

    Please help me :'( my site is still down for more than 24 hours now (it says HTTP 500).
    I don’t know how to make it normal again and i don’t know where to start to fix this matter.
    last January 12, my site has automatically updated to WordPress 4.6.2, can it be the reason why my site is inaccessible?

    thank you so much

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    meta name=”generator” content=”WordPress 4.6.1″ /

    Hey there, you’ve posted your question in the support forums for sites hosted by WordPress.com, but your above site appears to be using the standalone WP software and hosted with GMO Internet.

    Standalone WP and WordPressdotcom are different entities; more information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

    Help for self-hosted sites using the standalone WP software can be found over at https://codex.wordpress.org/Main_Page and at https://wordpress.org/support/ If you don’t have a username on the ORG forums, you can register one on that page.

    Best wishes.

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