drag and drop menu at the gallery after upgrading to 5.9 version

  • Unknown's avatar
    cosguner · Member ·

    ‘ Drag and drop is not working in edit gallery window, and getting a console log of error -> Cannot read properties of undefined (reading ‘args’) at n. (media-views.min.js:2:23305) ‘. This file is under wp-include/js/media-views.min.js.

    WP.com: Yes
    Correct account: Unknown

  • staff-blorbo · Staff ·

    I don’t see any WordPress.com sites under your account here.

    What is the URL of the site with the problem?

    NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

  • Unknown's avatar
    cosguner · Member ·

    https://www.realestateallturkey.com/ is our website name . you are right we have an own vds linux server apache running on litespeed.

    what we can ask the hosting company? actually we ones have downgraded the WP to 5.8 version the drag and drop at the edit gallery function is working fine. only after updating to WP 5.9 version we have that.

    what to ask the hoster actually? any ideas how to approach he soltuion here?

  • Unknown's avatar
    helper-heroponriki · Member ·

    Since they’re hosting your site files they also have access to those files and can better advise what the problem lies – it could be your hosting server or configuration or your combination of plugins, themes, and WordPress install.

    If you still have trouble or if your host is not able to help you, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

  • The topic ‘drag and drop menu at the gallery after upgrading to 5.9 version’ is closed to new replies.