dreamsanddisires.com web site

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  dreamsanddisirescom · Member · Apr 20, 2021 at 12:10 pm

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  Hi, I tried to set up a web site on 13/04/21, payment was taken on 15/04/21,payment ref [redacted by staff] since then i have tried to log in and get set up with no success , please can you advise me what is the problem please, my email is (email visible only to moderators and staff)

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  staff-mckluskey · Staff · Apr 20, 2021 at 1:05 pm

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  Hi there!

  The address you shared and the one you used to create your account under seem to be different – it looks like a typo.

  It’s probably best if you reached out directly to our Account Recovery team with that: passwordhelp@wordpress.com.
  Be sure to send them the transaction ID for your purchase. Here’s how to find it:

  https://wordpress.com/support/billing-history/#retrieving-a-transaction-id.

  Do not share it here, as these are public forums.