Drop down menu not working on a PC

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  melbournerdhealthgroup · Member · Aug 21, 2020 at 4:28 am

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  Hi there, I have recently updated our website by adding an additional page to a drop down menu. Since this update the drop down menus do not work on PCs however work on a mac computer. Would anyone know why this is the case?
  Many thanks.

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  ramonopoly · Staff · Aug 21, 2020 at 4:31 am

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  Hi there!

  Since this update the drop down menus do not work on PCs however work on a mac computer.

  Could you let us know which browsers you are using on both computers?

  Also, which theme are you using?

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  melbournerdhealthgroup · Member · Aug 21, 2020 at 4:40 am

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  I have updated the website on Chrome. However, I have also tried accessing the website on Internet Explorer and Safari on a PC.
  The theme we are using is called Create.

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  ramonopoly · Staff · Aug 21, 2020 at 4:46 am

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  The theme we are using is called Create.

  If things aren’t working consistently in Internet Explorer, or other modern browsers, it could be a problem with the theme itself.

  I’d recommend getting in touch with the theme developers.

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  melbournerdhealthgroup · Member · Aug 21, 2020 at 8:04 am

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  Great, thank you so much for this suggestion.