Drop down menu stopped working

• 

  mireialb · Member · Dec 1, 2020 at 7:32 pm

  • Copy link
  • Add topic to favorites

  Hi,

  I just realised that the drop-down menu of “what we do” on https://ignitecreative.co.uk/ stopped working.

  We are using the latest version of all plugins and theme (Armada by Dream-Theme).

  Could somebody help me with this issue? Or at least, tell me what is wrong with it?

  Thanks,
  Mireia

• 

  staff-blorbo · Staff · Dec 1, 2020 at 7:40 pm

  • Copy link

  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Siteground.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.

• 

  mireialb · Member · Dec 1, 2020 at 7:49 pm

  • Copy link

  Thanks.