drop down menus are not working

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  ziagallina · Member · Oct 14, 2015 at 9:03 pm

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  on mobile devises, specifically an ipad or iphone, the drop down menus do not function but work fine on my computer. Please help. Thanks! Zia

  The blog I need help with is: (visible only to logged in users)

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  ziagallina · Member · Oct 14, 2015 at 9:04 pm

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  on mobile devises, specifically an ipad or iphone, the drop down menus do not function but work fine on my computer. Please help. Thanks! Zia

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  timethief · Member · Oct 14, 2015 at 9:06 pm

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  Photolia is a responsive, single-column theme perfect for organizing photos, galleries, videos, and much more.

  The mobile ready theme is a default theme and a completely different theme that you do not need to enable at all, as your theme is responsive https://theme.wordpress.com/themes/features/responsive-layout/

  A responsive layout theme adapts to different screen sizes so that your website will work (and be optimized for) iPhones, iPads, Android and other mobile devices. When responsive width themes are viewed on mobiles sidebars appear below the posts in order to provide as much space as possible for reading.

  When we use a responsive theme we disable the mobile theme. Go to > Appearance > Mobile and disable the mobile theme

  You can read more in the support docs at https://en.support.wordpress.com/themes/mobile-themes/

  You can test your site at this link https://www.google.com/webmasters/tools/mobile-friendly/

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  ziagallina · Member · Oct 15, 2015 at 3:37 pm

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  I do not understand. If you go to my blog, you will see that there are hundreds of hits (in two days) for “visiting”. When someone with an Iphone or Ipat hits “visiting”, it pops up many time without opening. Sometimes ten or twenty times. On my Mac, I can easily access the two menus on the dropdown menu visiting but not on my Iphone. I need this fixed and/or explained in simple language. Why is this happening? and what do I do about it. Thanks. You all are very patient with me.
  Zia

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  timethief · Member · Oct 15, 2015 at 4:00 pm

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  I’m sorry I cannot help you. When we need Staff help with issues Volunteers cannot resolve we type modlook into the sidebar tags on our forum threads like this one. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-ozmodiar · Staff · Oct 18, 2015 at 8:41 pm

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  I’m not having any trouble accessing https://labellaterra.wordpress.com/visiting/ via my iphone.

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  ziagallina · Member · Oct 19, 2015 at 6:15 pm

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  The problem now seems to be the Ipad. There were 65 hits for “visiting” from just one friend who tried to access the drop down menu of visiting with an ipad. I have gone to appearance>mobile and enabled mobile and it helped for the iphone, but not for the ipad. Also the same problem with the other drop down menu “products”. If you look at my stats you can see hundreds of hits in just one hour when someone was trying to get to “visiting”. (Two days ago.) Thanks

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  staff-ozmodiar · Staff · Oct 20, 2015 at 4:05 am

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  Another issue is that there isn’t currently anything on the https://labellaterra.wordpress.com/visiting/ page. Is that intentional? Here is a screenshot of what I see:

  

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  darrenscanlon · Member · Oct 26, 2015 at 10:14 pm

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  my dropdown menus have stopped working? any ideas?