Drop down not working

  • Unknown's avatar
    salonraybon · Member ·

    My drop down on ‘Services’ is not working. And we contacted Blue Host they told us to contact y’all

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    salonraybon · Member ·

    yes, we have cleared cache and all the things Blue Host told us to do. And we are paying for this service and no one is helping fix it.

  • Unknown's avatar
    faisalahammad · Member ·

    It looks like you’re using WordPress.org on Bluehost.

    In order to receive assistance on this forum, your website needs to be hosted on WordPress.com. We regret to inform you that we are unable to provide assistance for self-hosted WordPress sites. Thank you.

  • Unknown's avatar
    dragstor · Member ·

    Hey, @salonraybon!

    My drop down on ‘Services’ is not working. And we contacted Blue Host they told us to contact y’all

    yes, we have cleared cache and all the things Blue Host told us to do. And we are paying for this service and no one is helping fix it.

    Hello! 👋🏼

    I checked your site, and it looks like it is a self-hosted WordPress site, not hosted on WordPress.com (you can read about the differences here: https://wordpress.com/support/com-vs-org/).

    You can find more details on your hosting provider here: https://whohosts.pro/salonraybon.com

    💡 Please note — this forum is for WordPress.com sites, and we can’t provide help for self-hosted WordPress sites.

    I suggest asking your question in the WordPress.org support forum:

    There is an excellent community of WordPress.org users who can help you.

    On the other hand, you could get access to help from our Happiness Engineers via email or Live Chat by migrating your site to WordPress.com (Our support scope is limited to WordPress.com products and services).

    💡Here’s how to do it:

    WP
    Import a Website
    in WordPress.com Support
    2 min read
    No matter where your site is now, you can move it to WordPress.com. This page will help you choose a method to migrate your website to WordPress.com. If you know what kind of site you’d like to import, click the menu option to the right to jump to that section. Import a WordPress.org Site If you have a site with another WordPress host or a local development/staging WordPress site, you can

    💡 Choosing to migrate your site with the “Move to WordPress.com” plugin, you could get a 7-day free trial for a Business plan!

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    Let us know if you need help with this.

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