Dropbox Pro not working

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  djvrabac · Member · Oct 1, 2017 at 9:03 pm

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  WPAdm doesn’t appear to be connecting properly to my Dropbox Pro account. I keep getting this message: Dropbox Backup wasn’t created. Dropbox returned an error during file sending: ‘v1_retired’ What is the problem?

  The blog I need help with is: (visible only to logged in users)

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  staff-imahappyengineer · Staff · Oct 2, 2017 at 2:02 am

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  Hello @djvrabac,

  I checked your website – http://sharondekoning.net/ – and it seems that it’s a self-hosted (BlueHost) WordPress.ORG site.

  This forum is for users with websites hosted by WordPress.COM.

  You can find more help from this link.

  See more information about the difference from this link.

  Regards,
  Rose

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  staff-imahappyengineer · Staff · Oct 2, 2017 at 2:07 am

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  **I’m sorry.

  I checked your website – http://www.investingeducator.com/ – and it seems that it’s a self-hosted (BlueHost) WordPress.ORG site.

  This forum is for users with websites hosted by WordPress.COM.

  You can find more help from this link.

  If you’re using a plugin for Dropbox – you may also contact the developer of that plugin directly.

  See more information about the difference from this link.

  Regards,
  Rose

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  djvrabac · Member · Oct 2, 2017 at 3:10 am

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  Thank you very much. I was just following links and didn’t realize the .com versus .org situation.

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  staff-imahappyengineer · Staff · Oct 2, 2017 at 4:05 am

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  You’re welcome. :)