due for reneval
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Your message is not ok:
Your WordPress.com domain kairo-kapstadt.com is due for renewal.
We attempted to renew your domain kairo-kapstadt.com on the site ‘muenchenkapstadtdotorg.wordpress.com’ but experienced a problem taking payment.I Paid on Oct. 27th USD 99,-
The blog I need help with is: (visible only to logged in users)
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I’ve tagged this for Staff assistance.
However according to the WHOIS report I’ve just looked at your domain kairo-kapstadt.com is due to expire at the end of December. Please be patient for Staff to reply.
Please also check that you are logged in with the correct account.
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Howdy!
Thanks for tagging this justjennifer.
The domain, kairo-kapstadt.com, is registered by a different user account than the one you’ve contacted us from here in the forums.
You’ll need to login to that account in order to renew the domain registration.
To help locate those login credentials I have emailed the address connected to the correct account.
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Dear Liz,
I need your help.
You wrote: You will need to log into that second account in order to renew the upgrade.
I don’t know, how to log in and how can I switch my payment to the other second account?
I don’t need https://muenchenkapstadt.wordpress.com
I use only https://kairo-kapstadt.com/
And I have paid for the prologation for the year 2017 in Octobre 2016
Give me a telephone number. Do you have somebody in Germany who is able to help me? I paid and it is not correct, if you cancel my http://www.kairo-kapstadt.com. It is your system which does not work correct.
mit freundlichen Grüßen
Wilhelm Heineking
Wirtschaftsprüfer
http://www.merkbrück.de
(information redacted) -
Hi Wilhelm –
I’ve removed your private details from this thread and will reply to your email.
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