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  ameliefashion264 · Member · Sep 18, 2019 at 8:32 am

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  i am unable to access our back office – the message above is displayed. how do i contact support

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  staff-blorbo · Staff · Sep 18, 2019 at 10:47 pm

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  What is the URL of the site you’re trying to access?

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  ameliefashion264 · Member · Sep 19, 2019 at 7:02 am

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  its http://www.ameliefashion.co.uk
  our website is ok its access to the dashboard. Please help as we are unable to update our products

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  staff-mckluskey · Staff · Sep 19, 2019 at 7:20 am

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  Thanks for the URL!

  It looks like your site is not hosted on our servers so for any issue accessing the backend of your site, you’ll want to reach out to your host.

  Please note that these forums are for WordPress.com hosted sites only. Since your site is using the open-source WordPress.org software you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/