Duplicate accounts

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  theover40splaylist · Member · Feb 24, 2017 at 10:30 am

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  As a result of trying to change my email address, I’ve somehow ended up with two accounts, one with the username I wanted, and the other with the package I paid for. Can I amalgamate the two?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 24, 2017 at 6:43 pm

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  Post both usernames here first. Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Feb 24, 2017 at 6:46 pm

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  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  The owner of the site can transfer the site and/or upgrades to another account by adding another username account as an Admin.

  Transferring a Blog to Another WordPress.com User or Account https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/
  Transferring upgrades https://en.support.wordpress.com/my-upgrades/#transferring-upgrades
  Change Credit Card Details
  https://en.support.wordpress.com/change-credit-card-details/

  I tagged this thread for Staff to be sure that you succeed.

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  supernovia · Staff · Feb 24, 2017 at 7:57 pm

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  @theover40splaylist since you have a package you paid for, I’d recommend logging out then logging in as that user, then getting in touch over chat:
  http://wordpress.com/help/contact

  Let us know there you want the site, domain, and upgrades transferred over to
  “theover40splaylist” and we’ll take care of it for you.

  You’re also welcome to log in here as the other username and make the request publicly. Chat will be faster if you can do it today. Cheers!