Duplicate login clash – lock out
-
I have a Word Press account and created a site locally using Local by Flywheel. In trying to upload my site (first one) to go live, I installed he one-click WP plugin in my hosting cPanel and in the process seem to have created a duplicate WP login for the same email address. As a result, I can no longer access my original WP admin that was associated with Local by Flywheel. I keeps giving me an ‘incorrect password’ message and when I try to use the ‘lost password link’ option to my email, it does not send – I have tried numerous times via different browsers. I’m locked out, and I need in! I believe that if I delete the more recently created account, that I may not only still not have access, but also may be locked out of creating a new WP account to even start over as well. Any suggestions would be so appreciated.
-
We can only help with sites running on the wordpress.com platform. Support for sites using the open source wordpress.org is at https://wordpress.org/support/
-
My enquiry is relating to wordpress.com – not org. From your response, it may be that I have used some incorrect term in my enquiry.
-
@sfourlewis what is the URL of the site you need help with? I do not see any sites hosted here at WordPress.com when I check your account:
To clarify, we are a different host from Flywheel (who also offers WordPress hosting) so we cannot help with sites set up on their service. If you need help with a WordPress site on Flywheel you can ask their support for help with your cPanel installer issue here: https://getflywheel.com/wordpress-support/
We do not have cPanel here on WordPress.com, so we would not be able to help with that issue thanks!
- The topic ‘Duplicate login clash – lock out’ is closed to new replies.
WordPress.com Forums 