duplicate payment

  • Unknown's avatar
    gdh72 · Member ·

    i have been charged twice for a membership. I have just actioned a refund as i no longer need the website. Can you please ensure im refunded both amount, the member ship and the duplicate amount. I was also emailed about this issue and told to contact the support

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I’ve refunded the original payment for you, and the other two payments were already refunded. You can see the refund receipt at https://wordpress.com/me/billing

    I understand you no longer need the website, but if you need it again, feel free to let us know about the features you need on your site, and we’ll be happy to help you. You can also hire us to build the site for you. Learn more about our website design service here: https://wordpress.com/built-by/

    Thanks!

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