Dustin deleted our ACTIVE DOMAIN MAPPING that wasn't expired; blog BROKEN

• 

  doubleknotinc · Member · Feb 12, 2015 at 5:36 pm

  • Copy link
  • Add topic to favorites

  February 2014, we INCORRECTLY tried to set up domain mapping to doubleknot.com. We did it wrong. We ignored our error.

  May, 2014, we CORRECTLY set up domain mapping to blog.doubleknot.com. We set it up to auto-renew. We also paid for NO ADS.

  February, 2015 – we start getting warnings that the OLD UNUSED domain mapping is expired. I contact support to confirm we can ignore the warnings and let it go.

  TODAY – Dustin writes that he’s removed the mapping and our No Ads upgrade. I go to blog.doubleknot.com and learn that HE REMOVED THE MAPPING THAT WAS NOT EXPIRING AND THIS IS OUR ACTIVE BLOG. NOW OUR BLOG DOESN’T WORK.

  Please call 408-813-9553 . If you have to call a corporate number call 408-971-9120 x208 but life will be easier if you just call my cell.

  The blog I need help with is: (visible only to logged in users)

• 

  lizthefair · Member · Feb 12, 2015 at 8:38 pm

  • Copy link

  Hi there,

  I spoke with Dustin and he has resolved this issue for you. You will be hearing from him soon (if you haven’t already).

  Let me know if you need anything else!

• 

  doubleknotinc · Member · Feb 12, 2015 at 8:50 pm

  • Copy link

  lizthefair replied to a forum topic that you subscribe to

  in response to the topic “Dustin deleted our ACTIVE DOMAIN MAPPING that wasn't expired; blog BROKEN”:

  Hi there,

  I spoke with Dustin and he has resolved this issue for you. You will be hearing from him soon (if you haven’t already).

  Let me know if you need anything else!

  Reply View forum topic

  Want less email? Unsubscribe from this topic

  Thanks for flying with WordPress.com