Dyad 2 – Gallery Function Problem on GoDaddy.

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  anansi42 · Member · Nov 18, 2017 at 6:12 am

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  I have this site hosted on GoDaddy and recently added the Dyad 2 theme after a friend used it on his site (which is hosted through WP’s own hosting service).
  The problem is that when I try to make posts or pages and add in an image gallery, I can add only: Single image, slideshow or thumbnail grid.
  Options like Tiled Columns, Mosaic tiles, etc that are available on free WP sites + on my friends site (who is also using the same theme) are just not given as available in the dropdown at all.

  I can’t figure out if this is a theme problem or a clash with the host or something I’m missing – PLEASE HELP!
  I desperately need to get the site up and running to sell my books and comics and I’ve been struggling the past month to make it happen and I’ve got people who are asking me how they can order and I need to get this sorted asap.

  Thanks for your time reading and extra thanks in advance if you can help me figure out how to rectify this situation.

  The blog I need help with is: (visible only to logged in users)

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  simranvijwani · Staff · Nov 18, 2017 at 6:55 am

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  Hello there!

  As you have mentioned, that your site is hosted on GoDaddy. That means your site is a WordPress.org site.

  This is a public forum which provides support only for the sites hosted on WordPress.com

  You can seek help for WordPress.org sites here: https://wordpress.org/support/

  You can login to wordpress.org here https://login.wordpress.org/

  If you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  If you do not have an account yet then click Create an account https://login.wordpress.org/register/

  Dyad2 theme has a dedicated forum over on WordPress.org here:
  https://wordpress.org/support/theme/dyad2

  You can find WordPress.org support documents here https://codex.wordpress.org/Main_Page

  And for app support please check https://apps.wordpress.org/support/

  For jetpack support https://jetpack.com/support/

  Read the difference between WordPress.com and WordPress.org here https://en.support.wordpress.com/com-vs-org/

  Thanks!

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  anansi42 · Member · Nov 18, 2017 at 7:30 am

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  Thanks simranjeetkaur10!

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  simranvijwani · Staff · Nov 18, 2017 at 7:31 am

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  You’re welcome and best wishes :)

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  kathrynwp · Staff · Nov 20, 2017 at 5:00 pm

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  Options like Tiled Columns, Mosaic tiles, etc that are available on free WP sites + on my friends site (who is also using the same theme) are just not given as available in the dropdown at all.

  Heya! You’re in luck – those features are included in the Jetpack plugin, so once you activate it, you should be good to go.

  If you’re still having trouble after activating Jetpack, feel free to post in the Dyad forum and we’ll be glad to help further. Keep in mind there is no separate forum for Dyad 2, you’ll need to posts in the original Dyad forum here, or we won’t see your question:

  https://wordpress.org/support/theme/dyad