E-Mail Account
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Hallo,
wir haben hier einen E-Mail Account, ich möchte gerne die Account-Daten haben, um über ein E-Mail-Programm auch auf den E-Mail Adressen schreiben kann.
Wie komme ich an diese Daten heran ? Derjenige, der diese Seite erstellt hat, Herr Philipp Neuenfeldt, weiß nicht mehr wie und wo er das gemacht hat,
Wo wird die Seite gehostet und worüber läuft die E-Mail ? Vielleicht rufen Sie mich dazu auch einfach mal an: [redacted], vielen Dank !Mit freundlichen Grüßen,
Dirk RyllSite: http://fdp-altenholz-kronshagen.de.
WP.com: Yes
Correct account: Yes -
Hi there:
I can only provide support in English and I used Google Translate to translate your message. It sounds like you’re having trouble with your site?
Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.
Thank you!
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Hello,
we have the problem, that we do not know, where our site http://fdp-altenholz-kronshagen.de/ is hosted. We have an mail-account with the same name and we want to use it now.
At the moment all mails were routed to our private mail-accounts but we want to use the mail for sending too.
But the person, who created all a few years ago forgot the host.
Can you help ?
Thanks, Dirk -
The website is hosted here at WordPress.com but is owned by a different user account than the one you’re currently logged into.
You can look under Users > All Users > Team on your site’s dashboard to see the other Administrator user on the site. That’s the account everything is tied to and is the one that would need to make those configurations.
If they have trouble, they can reach out to Priority email and live chat support here since their account has a yearly Premium subscription:
https://wordpress.com/help/contact
I hope that clarifies things!
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I know, who the owner of the side is, but he cannot tell me, how to use the mail account for sending mails !
We are an political organisation and we want to use the mail account with an administrative programm and renew the side.
is it possible for the owner (Philipp) to transfer the rights on the side to us ? and if yes, how to do ? What does he have to do for that ? -
Thanks for confirming! Philipp can transfer the site and the Plan upgrades to you by following the steps here:
https://wordpress.com/support/transferring-a-site-to-another-wordpress-com-account/
Then, you will be able to contact the priority support team and they will be able to help advise how you can get your email set up the way you want.
I hope that helps!
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