E-mail assistance

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  sylvainpoirierlerouge · Member · Jan 8, 2016 at 2:52 pm

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  I have a premium plan and I want to acces the ‘Direct e-mail assistance’. How do I do that???

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  timethief · Member · Jan 8, 2016 at 6:12 pm

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  To contact Staff know that all support docs are at http://support.wordpress.com

  For example you can type in live chat support and click search
  https://en.support.wordpress.com/?s=live+chat+support
  Note the results at that link please.

  Here for all the support options when you have technical support issues https://en.support.wordpress.com/help-support-options/

  If you have a paid upgrade, please use the “Contact Support” form, http://support.wordpress.com/contact/ where you will receive a choice of having staff answer your question publicly or privately.

  Also note, that you can email Staff at:
  support@wordpress.com
  or
  help@wordpress.com

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  sylvainpoirierlerouge · Member · Jan 8, 2016 at 8:36 pm

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  Thank you!

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  timethief · Member · Jan 8, 2016 at 8:38 pm

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  You are welcome and best wishes.