e-mail notification

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  consaltumgul · Member · Aug 24, 2016 at 12:49 pm

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  There is a form in our ‘contact us’ menu. When i fill that form, it supposed to come to my email gul@consaltum. However, there is no mail coming.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Aug 25, 2016 at 2:13 pm

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  Hi there,

  Are you receiving other email notifications from WordPress.com, for example notifications of followers and comments, or notifications of new posts on sites you follow?

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  consaltumgul · Member · Aug 26, 2016 at 8:06 am

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  No, not receiving any ..

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  consaltumgul · Member · Aug 26, 2016 at 9:10 am

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  emails still goes to (email visible only to moderators and staff). We don’t use this account anymore. That guy let our company. The mails should come to (email visible only to moderators and staff). Although, I arranged it like that from the system, it does not work.

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  kokkieh · Staff · Aug 26, 2016 at 1:13 pm

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  Hi there,

  Thanks for the extra information. So, there are two users on your site, consaltumgul and consaltum.

  consaltum is the username that owns the site, so by default email notifications go to that account’s email address.

  If you want the notifications to come to your email address instead, you need to specify it in the contact form builder.

  Please edit your contact page here:

  https://consaltum.com/wp-admin/post.php?post=217&action=edit

  Click on the code for your contact form, and click the contact form button at the top. Then click the email tab and add your email address there. Save and update the post, and new contact form submissions should go to your email address from then on.

  Please let me know if you need any more help with this.