e-mail subscribers

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  tanyablanck · Member · Jan 3, 2012 at 1:15 am

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  I posted today and it was not automatically shared with FB and it was not e-mailed to my subscribers? How do I manually e-mail to subscribers and how do I fix this problem for future posts?

  The blog I need help with is: (visible only to logged in users)

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  airodyssey · Member · Jan 4, 2012 at 1:05 am

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  Hi. Do you personally know any of your subscribers? Have they verified their spam folder (in case the notification ended up there)?

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  tanyablanck · Member · Jan 4, 2012 at 1:33 am

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  Yes, my husband is the one that let me know the e-mail was not sent out! :)

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  airodyssey · Member · Jan 4, 2012 at 1:43 am

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  Have they verified their spam folder (in case the notification ended up there)?

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  tanyablanck · Member · Jan 4, 2012 at 1:45 am

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  Sorry, my first “yes” was in response to both questions.

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  bbsbitsandbreadcrumbs · Member · Jan 4, 2012 at 4:42 pm

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  I had this same problem on Monday with my subscribers not getting the email notice of post and I posted my question of how to fix this…and notify them as quickly as possible, in the Support section. Spam folders are not the problem.

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  tanyablanck · Member · Jan 4, 2012 at 5:18 pm

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  Has there been an answer to your question? I tried searching the support forum, but couldn’t find relevant information.

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  bbsbitsandbreadcrumbs · Member · Jan 4, 2012 at 5:42 pm

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  No, no answer or response at all to my post in support so far. Here’s the link to where it’s posted in Support.

  https://en.forums.wordpress.com/topic/subscribers-didnt-get-email-when-post-posted?replies=1

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  tanyablanck · Member · Jan 4, 2012 at 6:36 pm

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  Well, hopefully they have the problem ironed out. I posted again today and I plan on checking with my subscribers. Hoping for the best!

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  airodyssey · Member · Jan 4, 2012 at 11:48 pm

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  @bitsandbreadcrumbs: Posting in the “Support” section is almost the same as posting into the “Questions” section. Were you trying to contact WordPress.com support? If so, try this instead:

  Contact

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  staff-blorbo · Staff · Jan 4, 2012 at 11:52 pm

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  We had an issue with the email system around that time, and I can’t find anything else that would have prevented the email.

  Future posts should work properly.

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  bbsbitsandbreadcrumbs · Member · Jan 5, 2012 at 12:19 am

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  Thank you macmanx. I plan to post again tonight so we shall see. @airodyssey, I wasn’t sure where to post my question about why my subscribers didn’t get the email and default was support. I found this similar question here and was hoping it would be answered one way or another. Where would you recommend posting a question like that? I’d like to know for future reference. Thanks!

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  airodyssey · Member · Jan 5, 2012 at 2:01 am

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  @bitsandbreadcrumbs: I was just puzzled because your question was posted in two places, when one would suffice. That’s all :-)