Each comment is appearing twice on a shared blog

profundareflexion · Member · Nov 5, 2024 at 10:35 am
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Hello Everyone,

I am an administrator of this blog along with two other people. The issue is that when either of us comments on the post of this blog, the comment appears twice – one time under the ID of “monday window” and a second time under our individual IDs. For example, see here – <<https://mondaywindow.wordpress.com/2024/11/04/monday-window-4-november-2024/#comments>>

Can you please help in resolving this?

Thanks..

The blog I need help with is: (visible only to logged in users)
profundareflexion · Member · Nov 12, 2024 at 9:23 am
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Any suggestions to resolve this would be very helpful..

Thanks..
profundareflexion · Member · Nov 25, 2024 at 10:34 am
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I still need help on this..
404bill · Member · Nov 25, 2024 at 4:10 pm
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This is an odd issue. Are you using the default Twenty Twenty-One theme?

Have you got any plugins enabled that would affect the comments?
profundareflexion · Member · Nov 25, 2024 at 6:26 pm
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Yes, it is the default Twenty Twenty-One theme. No, there are no plugins. The issue wasn’t there earlier. It started appearing since the last couple of weeks.
404bill · Member · Nov 26, 2024 at 3:52 pm
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I’ve tested on my website with the default Twenty Twenty-One theme, with another admin user and not experiencing the issue you are. I’ve tagged this for staff to look at and hopefully help out more then I can.
profundareflexion · Member · Nov 26, 2024 at 4:53 pm
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Thanks 404bill!
supernovia · Staff · Nov 26, 2024 at 7:30 pm
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Hi @profundareflexion, that is odd! I have a few questions:
- Are the echo-comments always made by “Monday Window” or can they show from other people?
- Is it okay if we make a test comment as profundareflexion?
- Can you share more about which tools you’re using for commenting and any moderation you do? Which browser, app, device, version, etc… thanks in advance on that!
- I also noticed a comment by bushboy seemed to be duplicated, too; do you have other instances of that or is it usually just when a site admin comments?
profundareflexion · Member · Nov 26, 2024 at 7:34 pm
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@supernovia thanks for checking.

This happens when any one of the admins puts in a comment. Both bushboy and I are the admins for mondaywindow.wordpress.com.
So when either of us writes a comment, it appears twice – once with our IDs and another time as mondaywindow.
profundareflexion · Member · Nov 26, 2024 at 7:35 pm
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and it doesn’t matter whether we use the jetpack app or browser to do so..
supernovia · Staff · Nov 26, 2024 at 7:38 pm
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Got it; is it okay if I try commenting as you here so we can see what you’re seeing?
supernovia · Staff · Nov 26, 2024 at 7:39 pm
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Also — when did this start?
profundareflexion · Member · Nov 26, 2024 at 7:43 pm
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I can’t recall exactly when but I have noticed it since at least 2 months. Yes, sure, you can comment to test.
Accepted answer
supernovia · Staff · Nov 26, 2024 at 8:05 pm
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Thanks @profundareflexion. You can remove the comment.

Can you confirm whether the same issue occurs if you temporarily deactivate Fediverse? You can find that here after selecting your site:
https://wordpress.com/marketing/connections/

Update: this is a bug with a fix in progress.
profundareflexion · Member · Nov 26, 2024 at 8:38 pm
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Thanks @supernovia ! Deactivating Fediverse solved the issue!
supernovia · Staff · Nov 26, 2024 at 9:40 pm
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Thanks @profundareflexion! I talked to the team, and they’ve found the bug and will be working on a fix. Cheers!
supernovia · Staff · Dec 2, 2024 at 2:26 pm
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@profundareflexion — they were able to fix this, so you’re free to go ahead and re-enable Fediverse if you’d like!
profundareflexion · Member · Dec 2, 2024 at 7:17 pm
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Thanks @supernovia!

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