Eccomerce price plan

• 

  jackjohnson023eeac4b6 · Member · Mar 4, 2019 at 4:15 am

  • Copy link
  • Add topic to favorites

  Hi Can you tell me how to find the pricing for your Eccommerce plan on your website.

• 

  jackjohnson023eeac4b6 · Member · Mar 4, 2019 at 4:16 am

  • Copy link

  How to access your livechat or support?

• 

  justjennifer · Member · Mar 4, 2019 at 5:14 am

  • Copy link

  Hi there, the eCommerce plan is quite new and is still not listed on our current pricing page at https://wordpress.com/pricing/ so I’ve marked this thread for Staff input and assistance. Thanks for your patience while they get back to you.

• 

  staff-zinnia · Staff · Mar 4, 2019 at 3:34 pm

  • Copy link

  Hi –

  You should be able to see this from your account.

  – Sign in to your WordPress.com account.
  – Click on My Sites in the upper left corner
  – Find plan in the menu on the left hand side of your page and click it

  [redacting screenshots — note this plan is not live for everyone yet]

  Let me know what questions you have about setting up an ecommerce site. We also have this page that talks about the different ecommerce options available with WordPress.com. There are many options to consider before diving in to building an entire online store. https://en.support.wordpress.com/ecommerce/

• 

  staff-zinnia · Staff · Mar 4, 2019 at 3:35 pm

  • Copy link

  @justjennifer – do you see those options from your dashboard? ^^

• 

  justjennifer · Member · Mar 4, 2019 at 4:22 pm

  • Copy link

  Hi staff-zinnia – no, I don’t. I have the older plans page in my My Sites dashboard.

  I’ll try logging in from a different browser and see if it appears. No, not in FF either.

  *Looking at your screenshot, it looks like that might not be a public screen?

• 

  supernovia · Staff · Mar 4, 2019 at 11:40 pm

  • Copy link

  *Looking at your screenshot, it looks like that might not be a public screen?

  Good catch, @justjennifer. Only some users will see that option while the plan is being tested.

  
  @jackjohnson023eeac4b6, I’d recommend adding the Business plan, then contacting support about upgrade options.