ECWID store taking taking around 1 mintue to load

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  candidarelease · Member · Oct 26, 2016 at 6:07 am

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  Hello,
  Previously there has not been an issue with loading the ECWID online store/shopping cart which is embedded in the ‘store’ page, however in the last week it takes approx 60 seconds to download, and consequentially I am losing sales. All plug-ins are up to date. Please help. http://www.candidarelease.com
  Thank you
  Monica

  The blog I need help with is: (visible only to logged in users)

• 

  ecwidteam · Member · Oct 26, 2016 at 9:06 pm

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  Hi,

  Ecwid Customer Care Team is here. We’re very sorry that you faced this problem!

  We checked your store on this page http://www.candidarelease.com/store/, and it seems to be fine – this store loads in 1-2 seconds. As for your store under http://www.candidarelease.net, we’ll send you an email to discuss this issue and request some details for further investigation very soon.Thanks!