Edit button not working on 'My Domains'

• 

  soarcollective · Member · Jan 13, 2015 at 12:18 pm

  • Copy link
  • Add topic to favorites

  I’ve just setup a Google Apps for Business account to have a domain name email address and need to configure my MX records. My site is through Squarespace so I’m only using WordPress to host.

  When I click ‘edit’ next to my domain on WordPress, nothing happens. Can’t setup the email address without editing the relevant info. Could you please advise what the issue is so I can sort this out? I’ve looked through the forum questions and can’t find anything that works.

  Thanks.
  JJ

  The blog I need help with is: (visible only to logged in users)

• 

  jeremeylduvall · Member · Jan 13, 2015 at 11:24 pm

  • Copy link

  Hi JJ,

  Can you make sure a pop-up blocker in your browser is not blocking the My Domains pop-up? When I click Edit Domain here, the correct screen is appearing:

  https://soarcollective.wordpress.com/wp-admin/paid-upgrades.php?page=domains

  In Chrome, you’ll need to go to Preferences -> Advanced Settings -> Content Settings -> Pop-ups to check this.

• 

  soarcollective · Member · Jan 14, 2015 at 9:01 am

  • Copy link

  This has fixed it. Thank you so much Jeremy! Much appreciated :-)

• 

  jeremeylduvall · Member · Jan 14, 2015 at 6:21 pm

  • Copy link

  Wondeful! Happy to help.