edit contact info
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Attempting to edit contact information..
The blog I need help with is: (visible only to logged in users)
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Are you referring to your account settings?
I so, see here https://wordpress.com/me/accountIf you are referring to information in a contact info widget see here https://en.support.wordpress.com/widgets/contact-info/
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It is says I can not edit domain contact information due to privacy settings. I think I need to disable privacy settings but I can’t locate where that toggle is. Thanks.
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Will you please clearly describe exactly which information and where it is that you want to edit? Are you referring to something connected with domains?
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Sorry. I am trying to edit contact information under “Domains” and “Contacts and Privacy” then “Edit Contact Info”. Once I get this far I get a message that reads –“This domain is currently using Privacy Protection to keep your information from showing up in public record searches. If you need to make a change to your domain’s contact info, please contact support”.–
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I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi @foulking, it looks like you’ve already got this.
@timethief, for what it’s worth, generally folks who opted for private registration tend to update details when they’re about to transfer the domain. So the option to disable privacy is under Transfer Domain. They can check that box and opt to get the transfer code. Even if they don’t use the transfer code, they should be able to edit the contact information then re-enable privacy.
The exception is if they never verified the email address on the domain, in which case that will need to be done before they can edit the contact info. I hope that helps.
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Oh, one more note, as the warning states, you won’t be able to transfer the domain immediately after updating certain contact information, so you’ll all want to be careful about that. Cheers!
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Thank you for getting back to me. The domain has already been transferred and all I have to do is change the contact information. The link/screenshot you provided looks to have all the correct steps and toggles I need to switch the privacy setting off in order to update the information. However, I can’t find that page in all the menus where it says “transfer domain” in order to uncheck the privacy button.
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