Edit corrupts my existing site
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All the images in my current site have their existing captions ‘deleted’ when I go into edit. How do I prevent of fix this?
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Hi there – Could you send us a link to an example or two so we can see what you see and try to figure out a way to help resolve it for you? Thanks so much!
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As per your email feedback request:
My Site: https://brbirding.wordpress.com/coopers-hawk-toronto-2021/
My view of this Site Page: /Users/[redacted]/Desktop/Screen Shot 2021-06-04 at 3.12.09 PM.png
My view of the same Page in Edit: /Users/[redacted]/Desktop/Screen Shot 2021-06-04 at 3.12.54 PM.png
Anything else???
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We can’t access screenshots stored on your computer.
Please use https://snipboard.io to share those screenshots here.
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I have sent the two images via Snipboard. If there is a continued problem, the simple thing is to go to my website page and look at any inserted image. Each has a Caption (Bold and in Italic). When I open the the same page in Edit all Captions are a blank white.
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We need the URLs of the images stored on Snipboard, that should be part of the upload process.
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I believe I see exactly what you are experiencing now. Preview this example for me if you could please: https://d.pr/i/PJyG5c
What appears to be happening is the captions are still there (not deleted), but the font is white which makes it invisible in the editor. I understand your frustration now.
The good news is this was first reported within the past 24 hours here: https://github.com/Automattic/wp-calypso/issues/53422
I’ve added your experience to that issue for additional context. Thanks so much for sharing this with us. We’re not able to say when this will be resolved, but we will be in touch with you just as soon as it is. We greatly appreciate your patience in the meantime.
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No update yet, but you can follow along at https://github.com/Automattic/wp-calypso/issues/53422
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Hi there -I wanted to let you know we have now resolved the bug impacting Image Block Caption text.
Please let us know if you continue to experience issues or if you need anything else.
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To SYNORA10: My caption text is visible and Edit now seems fine. I consider it fixed. A thx to your team…
I will only message back if I hit a bump.
Brian…
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