Edit Images

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  12jera · Member · Mar 2, 2013 at 4:36 am

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  When I edit/crop an image (http://en.support.wordpress.com/images/image-editing/), and click ‘Save’, it does not crop to the new dimensions.

  The Save button does not respond, it appears inactive.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 2, 2013 at 4:41 am

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  When buttons aren’t active when clicked that usually means you have a browser related issue.

  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

  1. Try clearing your browser’s cache:

  http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.

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  12jera · Member · Mar 2, 2013 at 5:38 am

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  Thanks for your help. I always keep my cache clean. Did the other stuff, but nothing works.
  The ‘cancel’ button is active, but not ‘save’.
  I use Firefox 19.