Edit page is blank

  • Unknown's avatar

    I can’t edit my pages. I can see them, but nothing appears when trying to edit. No popup blockers are active. It worked fine a few days ago.

    The site I need help with is dksdeals.wordpress.com.

  • First, please make sure that your browser is up to date: https://browsehappy.com/

    If it is not, please try updating your browser or switching to a different browser.

    If it is, please do these two things:

    1. Try clearing your browser’s cache and cookies.

    2. Try with all browser extensions or add-ons temporarily disabled.

    Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.

  • Unknown's avatar

    It works fine on Chrome, but I don’t use Chrome. I use Waterfox and that’s why I choose WordPress to make the site – because it ‘was’ compatible. It’s working with the Classic Editor which I just found how to make it switch with the hardly noticeable ‘Screen Options’ at the top right (though it keeps asking me do I want to continue editing with it every time I update which is rather annoying).

    The ‘new’ Block Editor is what won’t work anymore. So, I can’t edit some things anymore unless it’s html/text which I don’t care for, wysiwyg is my preferred option, though even the block editor has faults for adjusting for mobile so I’ve edited html/text for that… as well as it seems to have a mind of its own in general.

    Cleared cache, history, cookies; browser extensions/add-ons temporarily disabled to no avail.

    I have recent java and it is active. Recently updating Waterfox and java is when the issue started, yet an older version of Watefox is getting the same results. Going to try another Waterfox version and/or java version and maybe that will work. If not, I’ll be trying to find another site.

    Thank you for your ‘help’ anyway.

  • Unknown's avatar

    WordPress (and WordPress.com) only supports the browsers listed on the Browse Happy site that my colleague linked to above.

    I’ve not heard of Waterfox before your post, but you might want to reach out to their team to let them know that their latest update breaks WordPress. Since 40% of all websites use WordPress, they may want to fix the issue for other users of their browser.

  • Unknown's avatar

    It worked on Waterfox. I used it with the Block Editor and the Classic Editor to make my site, or maybe you didn’t read that. Yet, why would I reach out to Waterfox developers if it doesn’t work? Anyway, moving on.

    Waterfox is an Open Source browser created From (FIREFOX Ver. 56 – last customizable version – don’t get me started on the add-ons they later destroyed for us all); started by a 16 year old in 2011, which doesn’t work either because I already tried Watefox 56 Version which is basically the same thing. That version is old so it’s understandable.

    But really… I can confirm it is the June 6, 2021 update of Waterfox that is breaking WordPress Block Editor, because I’m on the March 2021 version right now and ‘WordPress Block Editor’ is working fine.

    Case solved. Done. Thank you for the help.

  • Thank you for that. I’m curious if you see the same thing in Firefox, and whether there are console errors there, but if it’s working for you now I won’t make you test further.

    If you do happen to do that, though, let us know what you find; it can’t be fun being stuck a version behind.

  • The topic ‘Edit page is blank’ is closed to new replies.