Edit pages

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  margocarlon · Member · Jun 4, 2012 at 12:51 pm

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  I click on the dashboard to edit my pages and nothing happens,
  Blog url: http://margocarlon.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Jun 4, 2012 at 12:53 pm

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  What browser and version are you using, and have you done the Cookie Dance? http://raincoastermedia.com/2012/05/01/the-cookie-dance/

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  margocarlon · Member · Jun 4, 2012 at 12:53 pm

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  Hello support, I have a tried a few times to use the dashboard, however nothing happens when I click on it, it does not open. I went onto my page to edit and nothing happens either,

  Margo

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  tlore · Member · Jun 4, 2012 at 1:18 pm

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  There’s a problem with editing blog posts in WordPress. Cannot add links or tags.

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  timethief · Member · Jun 4, 2012 at 2:28 pm

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  @margocarlon
  
  @tlore
  These are the troubleshooting steps we take whenever any issues like this arise:
  clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
  using the browser with all extensions or add-ons disabled
  updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
  confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
  confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
  confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
  resetting your router and modem and rebooting your computer
  then logging in using the secure https:// log-in see http://en.support.wordpress.com/https/
  trying another browser

  If those do not work for you then we need to know
  (1) how you are connecting to the internet and to WordPress.com. The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers.

  (2) exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/

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  tlore · Member · Jun 4, 2012 at 3:30 pm

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  Thanks @timethief. I cleared the cache and cookies and all is now back to normal. The additional troubleshooting steps you’ve provided are handy if the problem recurs in future. Thanks again!

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  timethief · Member · Jun 4, 2012 at 3:35 pm

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  @tlore
  That’s good news and “yes” bookmarking this troubleshooting drill is a good idea too. You’re welcome and happy blogging.