Editing an existing subscription on Woocommerce

  • Unknown's avatar
    javakup · Member ·

    I am having problems finding an answer for my problem
    I have a site that charges X amount for a subscription package. In that package are 30 products. The customer can choose 30 products from choice of 70 for their package. This package is a subscription that is sent to the customer every month and is charged at that monthly anniversary date.

    My issue is that I want to be able to give customers the ability to edit that package of 30 at any given time, but keep the original anniversary date (both shipment and charge anniversary date)

    Is this possible in woocommerce?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Sorry but woocommerce can only be used on WordPress.ORG installs and not on WordPress.COM hosted blogs like http://javakup.wordpress.com/
    See here for the comparison http://en.support.wordpress.com/com-vs-org/

  • Unknown's avatar
    timethief · Member ·

    This is the WordPress.COM support forum. You need to post to the WordPress.ORG support forum for help with your site because it is not hosted by WordPress.COM.

    WordPress.com and WordPress.org are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums.

    If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

  • Unknown's avatar
    thesacredpath · Member ·

    I would suggest contacting WooThemes support, or as @timethief says, see if anyone in the WordPress.org forums can help.

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