Editing and Updating
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Nothing I have changed, edited or updated has posted on the blog after I saved changes. I even tried to change the theme and nothing happened. When I preview my new menu, the preview is correct but when I preview a page it say page not found. My header won’t show up properly either. I also have a duplicate blog under my blogs when I log in. Both blogs are exactly the same and a change to one also changes the other, I don’t know what that’s about? This is a professional blog and I need to fix this problem ASAP.
I’ve already cleared cache and cookies and all of that stuff for google chorme. It didn’t do anything.
The blog I need help with is: (visible only to logged in users)
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I believe your blog may be caught up in a glitch Staff are fixing. I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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It was the duplicate blog issue. Since both blogs had unique posts, I left both in tact, but re-titled one.
The “official” http://scratchsnackboss.wordpress.com/ has 12 posts, 1 pages, and 2 comments.
The newly re-titled http://scratchsnackboss2.wordpress.com/ has 11 posts, 4 pages, 5 comments.
Once you’re done moving desired content over to http://scratchsnackboss.wordpress.com/ you can delete http://scratchsnackboss2.wordpress.com/ following this guide: http://en.support.wordpress.com/delete-site/
Sorry for the trouble!
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Provide you are within two days of purchase you may cancel a domain name purchased through WordPress.com and receive a full refund from your dashboard > Store > My Upgrades
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
http://en.support.wordpress.com/upgrades/#refunds
Note: It takes from 1 – 2 weeks for the refund to be received. -
You don’t seem to understand. I paid for this when I created my blog and then when the above issue was resolved the mapping and my domain disappeared. I paid for this once already why should I have to pay for it again when I didn’t cancel it or asked for it to be canceled?
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All of the charges in your account have been refunded, including your most recent Site Redirect upgrade charge on December 5, 2013.
There are currently no non-refunded transactions on your account.
Also, you’ll want a Domain Mapping upgrade, not a Site Redirect upgrade. Site Redirect sends traffic from your WordPress.com blog to a site elsewhere. Domain Mapping directs a domain name to your WordPress.com blog.
Please follow this guide to properly map your domain: http://en.support.wordpress.com/domains/map-existing-domain/
As all of the transactions on your account have been refunded at various points, leaving your account with a balance of $0 and no upgrades, you will need to purchase this Domain Mapping upgrade for $13.
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