Editing Inline Photos – No Update or Cancel Buttons!
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Hello! I wasn’t able to find this problem in the search results, so forgive me if it’s been answered somewhere.
When I put a photo in my blog posts and then try to edit it using the clickable “Edit Image” icon in the left corner of the image, I cannot make changes to the image because the Update and Cancel buttons are not there. I have tried enlarging the pop-up menu, but they’re not visible at all.
I am using Chrome as my browser. I turned off ad-blocking just in case that was messing with things, but I still have the same problem.
Any suggestions? :(
Thanks!
JannaThe blog I need help with is: (visible only to logged in users)
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Just FYI: I can add captions, etc, just after uploading a new image to my media library. But when I try to insert the image into a blog post in the editor, I have no way to save my changes because the buttons aren’t present. This is true for all my blogs, all using different themes.
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Hi there,
Will you please go through everything that follows and report back to us?
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. Try using another browser.
5. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) And what any error reports you receive state. -
Thank you very much for the help. I followed every step, but switching to Firefox is what finally fixed the problem.
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